Returns & Refunds Policy
Thank you for choosing Boleyn Containers for your container needs. We strive to provide high-quality products and excellent customer service. However, we understand that there may be instances where you need to return or exchange an item. Our Returns & Refund Policy outlines the terms and conditions for returns, exchanges, and refunds.
1. Returns:
We accept returns on eligible items within 30 days of the delivery date. To be eligible for a return, your item must be unused, in its original condition, and in the original packaging. Please contact our customer service team at support@mayflycontainers.com to initiate a return and receive further instructions.
2. Refunds:
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If your refund is approved, a refund will be issued to the original method of payment within 7 business days. Please note that shipping fees are non-refundable.
3. Exchanges:
If you need to exchange an item for a different size or color, please contact our customer service team at support@mayflycontainers.com to initiate an exchange. We will provide you with further instructions on how to return the original item and process the exchange.
4. Non-Returnable Items:
Certain items are not eligible for return, including:
- Customized or modified containers
- Items damaged due to misuse or neglect
- Items that are not in their original condition or packaging
5. Shipping:
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. You should send the goods to the following address , C O Saul Fairholm, 12 Tentercroft Street, Lincoln, UK,LN5 7DB
6. Damaged or Defective Items:
If you receive a damaged or defective item, please contact our customer service team immediately at support@mayflycontainers.com. We will work with you to resolve the issue as quickly as possible, whether through a replacement, refund, or repair.
7. Cancellations:
If you need to cancel an order, please contact us as soon as possible at support@mayflycontainers.com. We will do our best to accommodate your request, but please note that orders may be subject to cancellation fees or restocking fees.
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8. Contact Us
If you have any questions or concerns about our Returns & Refund Policy, please contact our customer service team. We’re here to assist you and ensure that your experience with Boleyn Containers is positive and hassle-free.
Boleyn Containers
Company Registration :09391581
Phone Number : +44 7457408821
Email : support@mayflycontainers.com
Address: C O Saul Fairholm, 12 Tentercroft Street, Lincoln, UK,LN5 7DB
Thank you for choosing Boleyn Containers. We appreciate your business and look forward to serving you again in the future.